Making your digital difference

I am in New York City today, where we are hosting  More than a dozen forward-thinking companies joined us to showcase Support.Microsoft.Com/Help how they Microsoft Customer Service are driving digital transformation – and making a difference – for their businesses.It was exciting to share how  the world’s largest wealth manager, is driving its digital  Microsoft Support Phone Number strategy with us, powering its risk management Http //Support.Microsoft.Com/Help  on Azure. the largest shipping company in the world, is reshaping global logistics and supply chains with  Microsoft Support Phone Number the Microsoft cloud. The Hershey Company has created the “Internet of Twizzlers” to more efficiently produce some of the most iconic confectionaries in the world.

Industry has always been transformed by technology. From the steam revolution to electricity and now digital business Microsoft Customer Service, human invention Support.Microsoft.Com/Help continually revolutionizes how companies can better serve their customers  Microsoft Support Phone Number, create entirely new products and markets, overhaul operations or empower their workforce.   Microsoft Support Phone Number Today, businesses are looking to Http //Support.Microsoft.Com/Help  the cloud, AI, IoT, mixed reality and other new technologies to reinvent their organizations and capabilities.

Digital transformation is more than industry buzz. It is not a question of if, but when. We just published a by Harvard Business Support.Microsoft.Com/Help Review Analytics Services that says more than 80 percent of business leaders believe their industry will be disrupted by digital in the next three years. Interestingly, 86 percent view it as an Http //Support.Microsoft.Com/Help  opportunity more than a   Microsoft Support Phone Number threat, with the ability to deliver better customer experiences cited  Microsoft Support Phone Number as the top benefit. However, almost half of those surveyed do not think their companies are Microsoft Customer Service fully prepared.

1. Going digital starts at the top: Grass-roots efforts and skunkworks projects are great, but company employees need to know digital is Http //Support.Microsoft.Com/Help  a priority for senior leadership.  Support.Microsoft.Com/HelpThe research indicates that after the CEO, the CIO is the most likely agent of change  Microsoft Support Phone Number. As I have said  the modern CIO partners closely Microsoft Customer Service with business leaders  Microsoft Support Phone Number.
2. Begin with the end in mind: Take the time  Microsoft Support Phone Number to dream about your digital business outcome Microsoft Customer Service. Get inspired with a group of people Support.Microsoft.Com/Help  you trust, and envision your digital future together. With a clear vision  Microsoft Support Phone Number of where you want to go, you can create Http //Support.Microsoft.Com/Help  a compelling plan for change for your organization.
3. Data matters: The role that systems  Microsoft Support Phone Number of intelligence play in providing insights that can be converted into intelligent action is critical Http //Support.Microsoft.Com/Help  to the digital business. However, the system can only be as intelligent as the data over which it reasons  Microsoft Support Phone Number. Have a thoughtful strategy  Support.Microsoft.Com/Help for managing Microsoft Customer Service your data estate.
   
4. Create a digital culture: Change can be daunting, especially for large, established companies. At Microsoft, we have learned Microsoft Customer Service how critical  Http //Support.Microsoft.Com/Help it is to foster a culture of growth mindset, where failure is a tolerated learning opportunity. Key to this is giving employees  Microsoft Support Phone Number the right tools to  Microsoft Support Phone Number collaborate Support.Microsoft.Com/Help and unlock creativity.
5. Start now or risk getting left behind: We are in an era when  Microsoft Support Phone Number first to market matters  Microsoft Support Phone Number more than ever. Identify where Support.Microsoft.Com/Help you can begin quickly Microsoft Customer Service and grow digital capabilities from there, potentially building on existing systems or infrastructure Http //Support.Microsoft.Com/Help .